Online-based Audio and Video Conferences (Conference tools)

Data processing

We use online conference tools, among other things, for communication with our customers. The tools we use are listed in detail below. If you communicate with us by video or audio conference using the Internet, your personal data will be collected and processed by the provider of the respective conference tool and by us. The conferencing tools collect all information that you provide/access to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” related to the communication process (metadata).

Furthermore, the provider of the tool processes all the technical data required for the processing of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.

Should content be exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/ instant messages, voicemail uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have complete influence on the data processing procedures of the tools used. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the data protection declarations of the tools used, and which we have listed below this text.

Purpose and legal bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest in the meaning of Art. 6(1)(f) GDPR). Insofar as consent has been requested, the tools in question will be used on the basis of this consent; the consent may be revoked at any time with effect from that date.

Duration of storage

Data collected directly by us via the video and conference tools will be deleted from our systems immediately after you request us to delete it, revoke your consent to storage, or the reason for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention periods remain unaffected.

We have no influence on the duration of storage of your data that is stored by the operators of the conference tools for their own purposes. For details, please directly contact the operators of the conference tools.

Conference tools used

We employ the following conference tools:

Microsoft Teams

We use Microsoft Teams. The provider is the Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to the Microsoft Teams privacy policy: https://privacy.microsoft.com/en-us/privacystatement.

Data transfer

Your personal data may be transferred to and stored in data centres located in various countries, including countries outside the European Economic Area (EEA), as part of your use of Microsoft Teams. To ensure the protection of your data, we have agreed the so-called standard contractual clauses with Microsoft in accordance with the requirements of the European Commission. These clauses serve as the legal basis for the transfer of personal data to countries outside the EEA and ensure that appropriate data protection measures are in place.

Data security

We take technical and organisational measures to protect your data from loss, misuse, unauthorised access and disclosure. Microsoft Teams itself also provides security features to ensure the confidentiality and integrity of your data.

Your rights

You have the right to access, rectify, erase or restrict the processing of your personal data. In addition, you may object to processing or exercise the right to data portability under certain conditions. Please contact us using the contact details below to exercise these rights.

Controller

The controller of the processing of your personal data in connection with the use of Microsoft Teams is:

BioConsult SH GmbH & Co. KG
Schobüller Str. 36
25813 Husum
Germany

For further information on the processing of your data and your rights in connection with the use of Microsoft Teams, please do not hesitate to contact us. You can contact us on tel: +49 (0) 4841 77937-10 or E-Mail: info@bioconsult-sh.de.

Please note that this privacy statement is supplementary to our general privacy statement and provides specific information on the use of Microsoft Teams. Please read both statements carefully to be fully informed about the processing of your personal data.